Privacy, Cookie & Refund Policies
This document describes Victory For Veteran’s (“VFV”) use of information regarding the veterans, warriors and families we serve, financial supporters of our mission, and general visitors to our website.
Although elements of this policy may apply to the veterans we serve, their caregivers, and our donors who visit our website, we do collect additional data from these groups of people. Veterans, First Responders, warriors and their caregivers who register for VFV’s programs and services can find additional information about how VFV uses their information on this page. Donors and supporters of VFV can find additional information about how VFV uses their information on this page. Both policies may be found below.
VFV is committed to ensuring that your privacy is protected. It is our goal that you fully understand how we collect information, how we use that information, and the steps we’ve taken to protect that information. We will update this policy from time to time, so make sure to check this page periodically. If you have any questions about this policy, please email us at email@example.com.
What type of information does VFV collect?
There are two basic types of information that VFV might collect: personal and non-personal information.
As you browse the VFV website, you may opt to provide VFV with personal information. Personal information is information that contains identifiers such as your name, address, phone number, or email address.
What’s an IP address?
An IP address is a unique number, assigned to each and every computer and other device on the Internet. Your computer, your phone, your e-reader, and other electronic devices, are all assigned IP addresses.
This website uses the services of NextRoll, a data collection service which is governed in California by the California Consumer Protection Act (CCPA). For more information regarding the CCPA, click here California Residents section.
When does VFV collect this information?
We collect non-personal information from you as you use any of the pages on our website. We collect personal information from you only when you specifically provide it to us – for example, if you fill out a form or send us an email.
How does VFV use the information we collect?
On rare occasions, we use personal information provided by general users of our website who are not veterans, first responders, warriors or caregivers and are not engaged in the donation process. We might, for example, ask for your information if you contact a local VFV representative or if you upload a personal video message to our site.
We may also use your personal and non-personal information in the following ways:
Entering your information into our databases for internal record keeping, reporting, and data analysis;
Communicating with you to obtain your input, provide information about our programs and events, or request contributions (provided you have opted to receive such communications);
Improving our programs and services;
Customizing our website according to your interests;
Sharing information with third parties who help us manage our website and databases, and who assist us with our marketing efforts; and
Sharing information with third parties as required by law, or a part of a legal process;
We also reserve the right to use non-personal information, such as an IP address, to identify a user when we believe it is necessary to protect the compelling interests of our website(s), the constituents we serve, their caregivers, our donors, our employees, or others, or to comply with laws, court orders, or law enforcement requests.
Does VFV share my information?
VFV may share your personal and non-personal information as discussed herein. We do not, however, sell or rent the personal information of our general website users for profit.
Does VFV track my online activity while I’m not on the VFV site?
Cookies and other technology may be used to track non-personal information about your web-browsing habits. For example, if a significant portion of our visitors all browse to the same website immediately after visiting us, we may use this information to improve your experience at our site.
VFV respects web browser “do not track” signals and other mechanisms that provide you the ability to opt out of having your personal information or online activities collected. But remember, unless you have selected the “do not track” function in your web browser, third parties (not just VFV) may collect personal information about your online activities over time and across different websites.
How does VFV secure my personal information?
VFV is committed to ensuring that your personal information is secure. Your trust in us is important, so we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities; our websites use SSL; and our employees are provided training on how to treat your data securely.
Will you contact me if I give VFV my information?
If you provide us with your contact information, we may provide you with information about how you can help our veterans, first responders, caregivers and others. However, if you would not like to receive these messages, you can opt out of having your personal information used for certain purposes when we ask for your contact information.
Links to other websites and third party services
Sometimes we’ll provide you with a link to another website or service. We typically do this in order to provide you additional information about one of our sponsors to others who support the mission of VFV.
How do I update my information?
Please contact the VFV support team using email to: firstname.lastname@example.org
Do you collect information about minors?
No; VFV does not knowingly collect information from general users under the age of 18.
What if I have questions about this policy?
We’d love to hear from you. Please email us at email@example.com
We and our partners are using technologies like cookies and process personal data like the IP address or browser information in order to personalize the advertising that you see. This helps us to show you more relevant ads and improves your internet experience. We also use it in order to measure results or align our website content. Because we value your privacy, we are herewith asking for your permission to use these technologies. You can always change / withdraw your consent later by clicking on the settings on this page.
Cookies used on this Site include the following:
Analytics: these cookies are used to collect information about how visitors use our website. This includes the number of visitors to the Site, from where the visitors have come to the Site and the pages that were visited within our Site. We use this information to compile reports and to help us improve the Site. The cookies are collected in an anonymized form.
Login-related: these cookies help the Site keep track of your login as you move throughout our site.
Session (non-persistent) cookies: these cookies allow you to move through the pages of our Site easily without having to re-enter login details, when applicable. They are also used to store the capabilities of your internet browser and identify whether you have certain software so we can tailor the Site accordingly. This information is stored in your internet browser and is permanently disposed of once you close the program.
You can find more information about cookies, including how to set your internet browser to reject them generally, here. Also, you can find information about how to manage Cookies in your specific browser at the following sites: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.
VFV, as a non-profit, does not refund donations, sponsorships, event fees, raffle, auction, or any other product or service used for the benefit of VFV and/or its constituents.